If you cannot see a BALANCE registered Saddle Consultant or a BALANCE registered Test Ride Facilitator in your part of the world, you can still have access to a BALANCE saddle.
Our Distant Consultation Service has been helping horse owners for over 20 years in many countries around the world.
If you decide that you want to go ahead with a Distant Saddle Consultation (DSC), we will send you an information pack that shows exactly what we need from you in order to advise you to our best ability, or you can download it here (right hand side).
Your package of information must be sent by regular post (snail mail) and will include a specific set of photographs; some video of you and your horse; a back profile of your horse plus a written 'report', which will include any information that helps us to understand your saddling needs.
Once we have received this data pack, we study everything in it and then arrange to phone you at a convenient time to work out which of the BALANCE saddles and which pad combination are likely to give you the best results. You can then decide whether to go ahead with a purchase or not. We do make a modest charge for the Distant Saddle Consultation service. This is because we spend a considerable amount of time with each horse owner during the process, which places considerable demand on the Technical Support Staff at the BALANCE office.
Going through the DSC process does not commit you to having to buy a BALANCE saddle and it does not commit BALANCE to selling you a saddle.
The DSC process has worked very successfully for many years, allowing us to help many hundreds of people and horses who are too far away for a face-to-face Consultation. Once the most appropriate BALANCE saddle has been identified, most people then go on to purchase a new BALANCE saddle direct from us. However, some choose to see if they can find a second-hand one, through either our own 'Used Saddles' page or other options.
In certain countries (EU and USA only) people can make use of a service that allows them to try the suggested saddle during a 30 day sampling period, to make sure that they are confident about their choice.
If you would like to make use of the Distance Saddle Consultation service, please email us with any background information that might be relevant. We look forward to hearing from you.
Donna - Scotland
It has been almost a year since I received my Zenith
Saddle and I cannot tell you how happy I am with it. I went through 10 saddles
trying to find the right one. He would rear as I was saddling him or move away
Now he happily munches his hay as I saddle him. He has had no more issues under saddle except for his lack of strength but I see that improving all the time. I wish I had discovered this 10 years ago.
Melinda - United States
You simply blow me away with the care and attention you give me, a single client! WOW! I am so excited to be buying a balance Saddle and just thrilled to be supporting such an awesome company!
Sally - England
The BALANCE saddle started us on the road to recovery. I can’t thank enough Carol Brett and the whole BALANCE team who have not only worked hard to find the right saddle solution (the Matrix GPD proved best for us) but have provided support throughout the whole process of getting myself and Alfie back on the right track.
Mags and Alfie - England
The BALANCE Saddling System, does not only help with comfort for the horse, but also with its posture and basic way of going.
The saddles allow the horse to move back towards its Natural Correctness and carry its movement from the hind quarters.
Sarah Ussher (Trainer) - England