Its hard to imagine that we are are well past a full year since the office had to close to normal routine and business, due to Covid 19 lockdowns and restrictions. ☹
In order to keep the business going, we had to make use of the governments 'Business Retention Scheme'
This meant that we have been able to get some some help with part payment of normal salaries. For a lot of 2020, neither Teressa or I were not allowed to do any normal work for BALANCE at all! It did however, make it possible for us to move out of out old offices and relocate without the usual disruption.
Having done that during the summer, we were able to start doing a few hours of work and allow people to start ordering again, although the manufacturers were struggling to make products!
We temporarly suspended ordering again over Christmas and New Year to avoid the disruption of Brexit, but have re-opened the online shop now and are able to accept and process saddle orders.
There is no way to describe the working week as normal yet. Activity in terms of pad orders and saddle orders are slowly increasing now, so Teressa and I are gradually increasing the hours we work per week and not reliant on the Furlough Scheme to cover a lot of hours. However, Covid and Brexit continue ot have a big impact on how much we can do, because there are ongoing problems with the manufacturers being short staffed and also not being able to get materials! Quite honestly, its a mess. ☹ and causes a lot of stress.
Frustratingly, there isn't a lack of interest in BALANCE methods and products, but there is now an ongoing struggle to get our products manufactured! Fortunately for horses around the world, with thousands of BALANCE saddles in circulation since we started, especially as they have been made well enough to work well for 20+ years, there are 2nd and even 3rd hand saddles still doing a wonderful job to keep horses comfortable, and our TEAM of registered Saddling Consultants are busy helping people to find 2nd hand saddles as much as they can.
If you have any questions about using your BALANCE saddle and pad system, don't forget to make use of the Saddling Users Manual that gets sent out to all owners of new BALANCE saddles and the ever-growing FAQ area of the site.
If you don't have a copy of the Manual, or can't find it, there is a copy of it on the site that you can look at and download. https://www.balanceinternational.com/downloads/manuals
Stay Safe and Stay Healthy